Libraries
Documents from the SharePoint libraries and folders a workspace admin selects.
SharePoint + PaperThread
Connect SharePoint so PaperThread can use libraries and intranet pages from the folders you select as sources for answers.
How it integrates with SharePoint.
Intranet pages
SharePoint pages that come back with the selected libraries, used as sources for answers.
Read only
PaperThread does not create, edit, or delete a SharePoint file or page.
Source for answers
Approved files sit beside a question so the answer can cite the current policy.
How PaperThread puts that
context to work.
Read context
Answer from SharePoint libraries and pages in the folders you select.
Prepare actions
Prepare a follow-up when a SharePoint file still needs a person.
Route work
Send the next policy step to the person who owns it.
Update supported items
PaperThread does not write files back to SharePoint. A change stays open until someone updates the document in SharePoint.
Hand off to a person
Assign a person when the SharePoint connection cannot finish the action.
Common questions, clear answers.
Answers for this connection, including what PaperThread can read and what still needs a person.
It uses SharePoint libraries and intranet pages from the folders you select as sources for answers. This connection is read only.
Files and pages in the libraries and folders a workspace admin selects. A partial return is not the whole SharePoint tenant.
No. PaperThread does not create, edit, or delete a SharePoint file or page. A document change stays with a person in SharePoint.
No. SharePoint stays the file record. PaperThread uses selected libraries when answering, and keeps unfinished work with a person.
PaperThread keeps the case open and assigns a human step. File writes are not supported, so they are not marked done.
A workspace admin connects SharePoint with OAuth, then chooses the document libraries and folders to index.
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Connect SharePoint to PaperThread.
Answer from the SharePoint folders you select, and leave anything unfinished with a person.