Direct messages
An employee asks PaperThread in a private Slack DM. PaperThread does not read Slack channels or group history.
Connect Slack so people can ask PaperThread in a private DM, and so nudges, approvals and reminders can be sent there.
An employee asks PaperThread in a private Slack DM. PaperThread does not read Slack channels or group history.
PaperThread sends a nudge to a blocker or a reminder, with a link back to the case.
An approval DM can include Approve, Snooze, or Route for approval, using the same approval rules as Today.
Sending a Slack DM adds a Thread event with the message id and status.
Use the private DM and the Slack identity for that request.
Draft the nudge, reminder or approval before it is sent.
Send the approval or nudge to the right person in a Slack DM.
Post the DM where permitted. Slack does not update HRIS records.
If Slack identity is missing, fall back to email or the app and keep a person on the case.
Answers for this connection, including what PaperThread can read and what still needs a person.
Employee, bank-gap and leave context for a question that starts in a Slack DM.
People-record context when the Slack question depends on an HRIS profile.
Approved policy files a Slack question can be checked against.
Payroll context when the Slack request is about pay, and ADP is the source.
Let questions, nudges, approvals and reminders happen in a private Slack DM, and keep the outcome in a Thread.