Worker roster
Worker name, job title and department from ADP Workforce Now, used when a payroll question needs the current person.
ADP + PaperThread
Connect ADP so PaperThread can answer payroll questions and flag an upcoming pay-cycle cutoff when ADP returns a pay date.
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How it integrates with ADP.
Pay-cycle cutoffs
PaperThread flags the earliest future pay date ADP returns. It does not invent a cutoff when no pay date is present.
Allowed updates
First name, last name, work email, job title and department can be updated only where the ADP connection permits it.
Pay stays in ADP
Salary and bank details are not written back to ADP. A pay change that ADP must store stays with a person.
How PaperThread puts that
context to work.
Read context
Answer payroll questions from ADP workers and pay cycles.
Prepare actions
Prepare a follow-up when a confirmed pay date is approaching.
Route work
Send the next step to the person who owns it.
Update supported items
Update first name, last name, work email, job title or department only where permitted. Salary and bank details are not written.
Hand off to a person
Assign a person when ADP cannot finish the action.
Common questions, clear answers.
Answers for this connection, including what PaperThread can read and what still needs a person.
It answers payroll questions from ADP Workforce Now and flags an upcoming pay-cycle cutoff from a future pay date. PaperThread does not invent a cutoff date.
Workers and pay-cycle dates. A cutoff is flagged only from a future pay date. Salary and bank details are not written back.
Only where permitted, and only for first name, last name, work email, job title or department. PaperThread does not write salary, bank account or tax id back to ADP.
No. ADP stays the payroll system. PaperThread uses that record to answer payroll questions, flag a confirmed cutoff, and keep the case with a person when needed.
PaperThread keeps the case open, assigns a human step, and records what still needs to happen. An unsupported ADP action is not marked done.
A workspace admin enters an ADP Client ID and Client Secret. PaperThread uses those credentials to access ADP Workforce Now. They are stored in the credential vault.
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Connect ADP to PaperThread.
Answer payroll questions from ADP, flag a confirmed pay date, and keep anything the connection cannot finish with a person.