Spaces and pages
Confluence pages from the spaces the connection can read, used as sources for answers.
Confluence + PaperThread
Connect Confluence so PaperThread can use spaces and pages as sources for answers.
How it integrates with Confluence.
Selected content
PaperThread reads the pages that come back. A partial return is not every space.
Read only
PaperThread does not create, edit, or delete a Confluence page.
Source for answers
Approved pages sit beside a question so the answer can cite the current policy.
How PaperThread puts that
context to work.
Read context
Answer from Confluence spaces and pages that the connection can read.
Prepare actions
Prepare a follow-up when a Confluence page still needs a person.
Route work
Send the next policy step to the person who owns it.
Update supported items
PaperThread does not write pages back to Confluence. A change stays open until someone updates the page in Confluence.
Hand off to a person
Assign a person when the Confluence connection cannot finish the action.
Common questions, clear answers.
Answers for this connection, including what PaperThread can read and what still needs a person.
It uses Confluence spaces and pages as sources for answers. This connection is read only and does not replace the space.
Page content and space context that the connection can read. A partial return is not every page in the site.
No. PaperThread does not create, edit, or delete a Confluence page. A page change stays with a person in Confluence.
No. Confluence stays the page record. PaperThread uses those pages when answering, and keeps unfinished work with a person.
PaperThread keeps the case open and assigns a human step. Page writes are not supported, so they are not marked done.
A workspace admin enters the Confluence site URL, email, and API token. The token is stored in the credential vault. This connection uses an API token, not OAuth.
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Connect Confluence to PaperThread.
Answer from Confluence spaces and pages, and leave anything unfinished with a person.