People records
Name, role and status from the SAP SuccessFactors employee read, used when a question needs the current employee.
SAP SuccessFactors + PaperThread
Connect SAP SuccessFactors so PaperThread can answer people questions, flag bank gaps, and surface leave signals from the employee record.
How it integrates with SAP SuccessFactors.
Bank gaps
Account number, routing number and IBAN are read from payment details so gaps can be flagged. PaperThread does not write bank details back.
Leave signals
Time-off changes from SAP SuccessFactors show leave that a case needs to see.
Read only
PaperThread reads SAP SuccessFactors people, bank presence and leave. It does not write employee fields back.
How PaperThread puts that
context to work.
Read context
Answer people questions from the SAP SuccessFactors employee record.
Prepare actions
Prepare a follow-up from a bank gap or a leave signal.
Route work
Send the next step to the person who owns it.
Update supported items
PaperThread does not write employee fields back to SAP SuccessFactors. Bank details are not written.
Hand off to a person
Assign a person when SAP SuccessFactors cannot finish the action.
Common questions, clear answers.
Answers for this connection, including what PaperThread can read and what still needs a person.
It answers people questions from the SuccessFactors record, flags bank gaps, and surfaces leave signals, so the next step uses the current employee rather than a pasted export.
People fields, bank account number, routing number and IBAN, and time-off. Bank details are read so gaps can be flagged. Those values are not written back.
No. PaperThread does not write employee fields or bank details back to SAP SuccessFactors. A change that SuccessFactors must store stays with a person.
No. SAP SuccessFactors stays the system of record for employee data. PaperThread uses that record to answer, flag bank gaps, surface leave, and record the PeopleOps work around it.
PaperThread keeps the case open, assigns a human step, and records what still needs to happen. An unsupported SuccessFactors action is not marked done.
A workspace admin enters the API base URL, Company ID and an OAuth access token. The credentials are stored in the credential vault.
Related integrations
Browse all integrations →
HiBob
Another HRIS people record when the employee is not held in SAP SuccessFactors.
Slack
The private DM where a SuccessFactors question, nudge or approval can be sent.
'%3e%3cpath%20d='M21.1684%20214.263L33.5166%20235.577C36.0825%20240.064%2039.7709%20243.59%2044.1008%20246.154L88.2016%20169.872H0C0%20174.84%201.28293%20179.808%203.8488%20184.295L21.1684%20214.263Z'%20fill='%230066DA'/%3e%3cpath%20d='M140%2080.1282L95.8992%203.84616C91.5693%206.41026%2087.8809%209.9359%2085.315%2014.4231L3.8488%20155.449C1.33012%20159.839%200.00335347%20164.811%200%20169.872H88.2016L140%2080.1282Z'%20fill='%2300AC47'/%3e%3cpath%20d='M235.9%20246.154C240.23%20243.59%20243.919%20240.064%20246.484%20235.577L251.616%20226.763L276.152%20184.295C278.718%20179.808%20280.001%20174.84%20280.001%20169.872H191.793L210.562%20206.731L235.9%20246.154Z'%20fill='%23EA4335'/%3e%3cpath%20d='M139.999%2080.1282L184.1%203.84615C179.77%201.28205%20174.799%200%20169.667%200H110.331C105.2%200%20100.228%201.44231%2095.8984%203.84615L139.999%2080.1282Z'%20fill='%2300832D'/%3e%3cpath%20d='M191.799%20169.872H88.2024L44.1016%20246.154C48.4315%20248.718%2053.4028%20250%2058.5346%20250H221.467C226.599%20250%20231.57%20248.558%20235.9%20246.154L191.799%20169.872Z'%20fill='%232684FC'/%3e%3cpath%20d='M235.418%2084.9359L194.685%2014.4231C192.119%209.9359%20188.431%206.41026%20184.101%203.84616L140%2080.1282L191.798%20169.872H279.84C279.84%20164.904%20278.557%20159.936%20275.991%20155.449L235.418%2084.9359Z'%20fill='%23FFBA00'/%3e%3c/g%3e%3cdefs%3e%3cclipPath%20id='clip0_9984_29122'%3e%3crect%20width='280'%20height='250'%20fill='white'/%3e%3c/clipPath%3e%3c/defs%3e%3c/svg%3e){kind=small}
Google Drive
Approved policy files that sit alongside SAP SuccessFactors employee context.
'%3e%3cpath%20d='M0%200H250V250H0V0Z'%20fill='%23D0271D'/%3e%3cpath%20d='M186.467%20100.646H175.625V111.482H186.469C187.08%20111.482%20187.685%20111.603%20188.249%20111.837C188.813%20112.071%20189.326%20112.415%20189.757%20112.847C190.189%20113.28%20190.53%20113.793%20190.763%20114.358C190.996%20114.922%20191.116%20115.527%20191.115%20116.138C191.115%20118.714%20189.043%20120.786%20186.467%20120.786H175.625V131.628H186.469C195.026%20131.628%20201.959%20124.689%20201.959%20116.138C201.959%20107.587%20195.026%20100.649%20186.469%20100.649L186.467%20100.646ZM124.665%20157.973C137.646%20157.973%20148.834%20150.371%20154.065%20139.367H167.889V157.973H175.628V139.37H186.472C192.635%20139.371%20198.545%20136.923%20202.904%20132.567C207.263%20128.21%20209.713%20122.301%20209.715%20116.138C209.715%20113.086%20209.113%20110.064%20207.945%20107.245C206.777%20104.425%20205.064%20101.864%20202.906%2099.7058C200.748%2097.548%20198.186%2095.8365%20195.366%2094.6689C192.546%2093.5013%20189.524%2092.9006%20186.472%2092.901H167.889V120.789H156.857C155.738%20113.048%20151.869%20105.968%20145.957%20100.847C140.045%2095.7262%20132.486%2092.9062%20124.665%2092.9038H86.5289L48.5609%20157.973H57.6105L68.4521%20139.367H107.437V157.973H124.665ZM220.557%20116.135C220.557%20134.951%20205.297%20150.211%20186.469%20150.211V168.826H157.069V154.266C149.109%20163.226%20137.565%20168.826%20124.693%20168.826H96.6229V150.239H74.7073L63.8657%20168.826H29.4453L80.0413%2082.0818H124.665C137.539%2082.0818%20149.081%2087.6986%20157.044%2096.597V82.0258H186.444C195.482%2082.0302%20204.149%2085.6222%20210.541%2092.0126C216.932%2098.403%20220.525%20107.069%20220.531%20116.107L220.557%20116.135ZM96.6229%20100.646V120.806H79.3245L73.0077%20131.647H107.467V100.646H96.6229ZM149.456%20125.426C149.456%20139.146%20138.351%20150.206%20124.665%20150.206H115.212V139.37H124.665C126.497%20139.37%20128.31%20139.01%20130.003%20138.31C131.695%20137.61%20133.233%20136.583%20134.528%20135.288C135.824%20133.993%20136.851%20132.455%20137.553%20130.763C138.254%20129.071%20138.615%20127.257%20138.615%20125.426C138.615%20117.734%20132.371%20111.482%20124.665%20111.482H115.212V100.646H124.665C138.351%20100.646%20149.456%20111.739%20149.456%20125.426Z'%20fill='white'/%3e%3c/g%3e%3cdefs%3e%3cclipPath%20id='clip0_9984_29091'%3e%3crect%20width='250'%20height='250'%20fill='white'/%3e%3c/clipPath%3e%3c/defs%3e%3c/svg%3e){kind=small}
ADP
Payroll context for pay questions that start from a SuccessFactors employee record.
Connect SAP SuccessFactors to PaperThread.
Answer from the SAP SuccessFactors record, flag bank gaps, and surface leave, and keep anything the connection cannot finish with a person.