People records
Name, role and team from the CharlieHR employee read, used when a question needs the current employee.
CharlieHR + PaperThread
Connect CharlieHR so PaperThread can answer people questions, flag bank gaps, and surface leave signals from the employee record.
How it integrates with CharlieHR.
Bank gaps
Account number and sort code are read from CharlieHR bank accounts so gaps can be flagged. PaperThread does not write bank details back.
Leave signals
Leave records from CharlieHR show time away that a case needs to see.
Read only
PaperThread reads CharlieHR people, bank accounts and leave. It does not write employee fields back to CharlieHR.
How PaperThread puts that
context to work.
Read context
Answer people questions from the CharlieHR employee record.
Prepare actions
Prepare a follow-up from a bank gap or a leave signal.
Route work
Send the next step to the person who owns it.
Update supported items
PaperThread does not write employee fields back to CharlieHR. Bank details are not written.
Hand off to a person
Assign a person when CharlieHR cannot finish the action.
Common questions, clear answers.
Answers for this connection, including what PaperThread can read and what still needs a person.
It answers people questions from the CharlieHR record, flags bank gaps, and surfaces leave signals, so the next step uses the current employee rather than a pasted export.
People fields, bank account number and sort code, and leave. Bank details are read so gaps can be flagged. This connection does not write those fields back.
No. PaperThread does not write employee fields, bank details or leave back to CharlieHR. A change that CharlieHR must store stays with a person.
No. CharlieHR stays the system of record for employee data. PaperThread uses that record to answer, flag bank gaps, surface leave, and record the PeopleOps work around it.
PaperThread keeps the case open, assigns a human step, and records what still needs to happen. An unsupported CharlieHR action is not marked done.
A workspace admin enters a CharlieHR Client ID and Client Secret. The credentials are stored in the credential vault. This connection does not use OAuth.
Related integrations
Browse all integrations →
HiBob
Another HRIS people record when the employee is not held in CharlieHR.
Slack
The private DM where a CharlieHR question, nudge or approval can be sent.
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Google Drive
Approved policy files that sit alongside CharlieHR employee context.
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ADP
Payroll context for pay questions that start from a CharlieHR employee record.
Connect CharlieHR to PaperThread.
Answer from the CharlieHR record, flag bank gaps, and surface leave, and keep anything the connection cannot finish with a person.