PaperThread

YuLife + PaperThread

Connect YuLife so PaperThread can answer enrolment questions and flag missing or lapsed coverage from the rows that come back.

YuLife logo
PaperThread

How it integrates with YuLife.

Enrolment rows

Enrolment records returned by YuLife, including plan name and status when the row includes them.

Coverage gaps

Missing or lapsed coverage is flagged from the enrolment rows that come back, including a row marked waived, pending, or terminated.

Plan and tier

Plan name and coverage tier are read only when the enrolment row includes them.

Read only

PaperThread does not write enrolment or coverage back to YuLife.

How PaperThread puts that
context to work.

Read context

Answer enrolment questions from the YuLife rows that come back.

Prepare actions

Prepare a follow-up when missing or lapsed coverage is flagged.

Route work

Send the next step to the person who owns it.

Update supported items

PaperThread does not write enrolment or coverage back. A gap the read cannot close stays open with a person.

Hand off to a person

Assign a person when the YuLife connection cannot finish the action.

Common questions, clear answers.

Answers for this connection, including what PaperThread can read and what still needs a person.

It answers enrolment questions and flags missing or lapsed coverage from the YuLife rows that come back, so the next step uses those records.

Connect YuLife to PaperThread.

Answer enrolment questions from YuLife, flag missing or lapsed coverage, and keep anything unfinished with a person.