PaperThread

Nest + PaperThread

Connect Nest so PaperThread can answer UK pension questions and surface opt-outs or contribution gaps.

Nest logo
PaperThread

How it integrates with Nest.

Opt-outs

Opt-out notifications from Nest, so a case can see who has opted out.

Contribution gaps

Stopped contributions and contribution schedules are read so a gap can be surfaced.

Not a full roster

Enquiry reads are not a complete member list. The full roster stays on Nest until Enrol Workers is submitted.

Approved enrolment

A worker enrolment can be prepared only where permitted, and it stays with a person for approval.

How PaperThread puts that
context to work.

Read context

Answer UK pension questions from Nest opt-outs and contribution gaps.

Prepare actions

Prepare a follow-up from an opt-out or a contribution gap.

Route work

Send the next step to the person who owns it.

Update supported items

Prepare a worker enrolment only where permitted. PaperThread does not enrol a worker without approval.

Hand off to a person

Assign a person when the Nest connection cannot finish the action.

Common questions, clear answers.

Answers for this connection, including what PaperThread can read and what still needs a person.

It answers UK pension questions and surfaces opt-outs or contribution gaps, so the next step uses the Nest signals rather than a pasted export.

Connect Nest to PaperThread.

Answer UK pension questions from Nest, surface opt-outs or contribution gaps, and keep anything unfinished with a person.