Enrolment rows
Enrolment records returned by Sodexo Benefits UK, including plan name and status when the row includes them.
Sodexo Benefits UK + PaperThread
Connect Sodexo Benefits UK so PaperThread can answer Pluxee enrolment questions and flag coverage gaps from the rows that come back.
How it integrates with Sodexo Benefits UK.
Coverage gaps
Coverage gaps are flagged from the enrolment rows that come back, including a row marked waived, pending, or terminated.
Pluxee
Sodexo Benefits UK is the Pluxee enrolment record. Plan name and coverage tier are read only when the row includes them.
Read only
PaperThread does not write enrolment or coverage back to Sodexo Benefits UK.
How PaperThread puts that
context to work.
Read context
Answer Sodexo Benefits UK Pluxee enrolment questions from the rows that come back.
Prepare actions
Prepare a follow-up when a coverage gap is flagged.
Route work
Send the next step to the person who owns it.
Update supported items
PaperThread does not write enrolment or coverage back. A gap the read cannot close stays open with a person.
Hand off to a person
Assign a person when the Sodexo Benefits UK connection cannot finish the action.
Common questions, clear answers.
Answers for this connection, including what PaperThread can read and what still needs a person.
It answers Sodexo Benefits UK (Pluxee) enrolment questions and flags coverage gaps from the rows that come back.
Enrolment rows returned by Sodexo Benefits UK. Plan name, coverage tier and status are used when the row includes them. A partial return is not a complete member list.
No. PaperThread does not write enrolment or coverage back to Sodexo Benefits UK, and it does not enrol a worker from this connection.
No. Sodexo Benefits UK stays the Pluxee benefits record. PaperThread answers enrolment questions and flags coverage gaps from the rows that come back.
PaperThread keeps the case open and assigns a human step. Enrolment writes are not supported, so they are not marked done.
A workspace admin pastes a Sodexo Benefits UK API key and an optional company or employer ID. The key is stored in the credential vault. This connection uses an API key, not OAuth.
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Nest
A pension scheme when a Sodexo Benefits UK question also needs retirement context.
Slack
The private DM where a Sodexo Benefits UK question or approval can be sent.
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Google Drive
Approved policy files that sit alongside Sodexo Benefits UK enrolment context.
Gusto
Payroll context when a Sodexo Benefits UK enrolment question also needs pay.
Connect Sodexo Benefits UK to PaperThread.
Answer Sodexo Benefits UK Pluxee enrolment questions, flag coverage gaps, and keep anything unfinished with a person.