Directory users
Name, email, login, job title, department, and account status, when the Okta row includes them.
Okta + PaperThread
Connect Okta so PaperThread can answer directory questions about users and groups.
How it integrates with Okta.
Groups
Group name and type, when the row includes them.
Account status
A suspended or disabled account can be flagged from the status that comes back. A partial return is not every user.
Read only writes
PaperThread does not disable an Okta user. A disable stays open with a person.
How PaperThread puts that
context to work.
Read context
Answer Okta questions from the users and groups that come back.
Prepare actions
Prepare a follow-up when a suspended account still needs a person.
Route work
Send the access review to the person who owns it.
Update supported items
PaperThread does not disable an Okta user. Job title, department, and group membership are not written.
Hand off to a person
Assign a person when an Okta access change has to be made in Okta.
Common questions, clear answers.
Answers for this connection, including what PaperThread can read and what still needs a person.
It answers directory questions about users and groups, and can flag an account that comes back suspended or disabled.
User name, email, login, job title, department, and status, plus group name, when the row includes them. A partial return is not every user in the org.
No. PaperThread does not disable an Okta user, and it does not write job title, department, or group membership. A disable stays with a person.
No. Okta stays the directory. PaperThread uses the returned users and groups, and keeps access changes with a person.
PaperThread keeps the case open and assigns a human step. Disabling a user is not supported, so it is not marked done.
A workspace admin enters the Okta org domain and an API token. The token is stored in the credential vault. This connection uses an API token, not OAuth.
Related integrations
Browse all integrations →
Connect Okta to PaperThread.
Answer Okta user and group questions, and leave a disable with a person.