Directory users
Name, email, username, job title, department, and account status, when the JumpCloud row includes them.
JumpCloud + PaperThread
Connect JumpCloud so PaperThread can answer directory questions about users and groups, and flag suspended or locked accounts.
How it integrates with JumpCloud.
Groups
Group name and type, when the row includes them.
Suspended or locked
An account that comes back disabled, suspended, or locked can be flagged for review.
Not an HRIS
JumpCloud is the directory. A partial return is not every user, and it is not the employee system of record.
How PaperThread puts that
context to work.
Read context
Answer JumpCloud questions from the users and groups that come back.
Prepare actions
Prepare a follow-up when a suspended or locked account still needs a person.
Route work
Send the access review to the person who owns it.
Update supported items
A user can be suspended only where permitted, and only after approval. Job title, department, and group membership are not written.
Hand off to a person
Assign a person when JumpCloud cannot finish the access change.
Common questions, clear answers.
Answers for this connection, including what PaperThread can read and what still needs a person.
It answers directory questions about users and groups, and flags an account that comes back disabled, suspended, or locked.
User name, email, username, job title, department, lock state, and status, plus group name, when the row includes them. A partial return is not every user.
A user can be suspended only where permitted, and only after approval. PaperThread does not write job title, department, or group membership.
No. JumpCloud stays the directory. PaperThread uses the returned users and groups, and keeps unfinished access work with a person.
PaperThread keeps the case open and assigns a human step. An access change that cannot be completed is not marked done.
A workspace admin pastes a JumpCloud API key. The key is stored in the credential vault. This connection uses an API key, not OAuth.
Related integrations
Browse all integrations →
Connect JumpCloud to PaperThread.
Answer JumpCloud user and group questions, flag suspended or locked accounts, and leave an access change with a person until it is approved.