Enrolment rows
Enrolment records returned by Gusto Benefits, including plan name and status when the row includes them.
Gusto Benefits + PaperThread
Connect Gusto Benefits so PaperThread can answer enrolment questions and flag missing or lapsed coverage from the rows that come back.
How it integrates with Gusto Benefits.
Coverage gaps
Missing or lapsed coverage is flagged from the enrolment rows that come back, including a row marked waived, pending, or terminated.
Separate from payroll
Gusto Benefits is not Gusto payroll. Payroll stays a separate connection.
Read only
PaperThread does not write enrolment or coverage back to Gusto Benefits.
How PaperThread puts that
context to work.
Read context
Answer Gusto Benefits enrolment questions from the rows that come back.
Prepare actions
Prepare a follow-up when missing or lapsed coverage is flagged.
Route work
Send the next step to the person who owns it.
Update supported items
PaperThread does not write enrolment or coverage back. A gap the read cannot close stays open with a person.
Hand off to a person
Assign a person when the Gusto Benefits connection cannot finish the action.
Common questions, clear answers.
Answers for this connection, including what PaperThread can read and what still needs a person.
It answers Gusto Benefits enrolment questions and flags missing or lapsed coverage. This connection is separate from Gusto payroll.
Enrolment rows returned by Gusto Benefits. Plan name, coverage tier and status are used when the row includes them. A partial return is not a complete member list.
No. PaperThread does not write enrolment or coverage back to Gusto Benefits, and it does not enrol a worker from this connection.
No. Gusto Benefits stays the benefits record. Gusto payroll stays its own connection.
PaperThread keeps the case open and assigns a human step. Enrolment writes are not supported, so they are not marked done.
A workspace admin pastes a Gusto Benefits API key and an optional company or employer ID. The key is stored in the credential vault. This connection uses an API key, not OAuth.
Related integrations
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Gusto
Gusto payroll, which stays a separate connection from Gusto Benefits.
Nest
A pension scheme when a Gusto Benefits question also needs retirement context.
Slack
The private DM where a Gusto Benefits question or approval can be sent.
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Google Drive
Approved policy files that sit alongside Gusto Benefits enrolment context.
Connect Gusto Benefits to PaperThread.
Answer Gusto Benefits enrolment questions, flag missing or lapsed coverage, and keep Gusto payroll on its own connection.