Enrolment rows
Enrolment records returned by ADP Benefits, including plan name and status when the row includes them.
ADP Benefits + PaperThread
Connect ADP Benefits so PaperThread can answer enrolment questions and flag missing or lapsed coverage from the rows that come back.
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How it integrates with ADP Benefits.
Coverage gaps
Missing or lapsed coverage is flagged from the enrolment rows that come back, including a row marked waived, pending, or terminated.
Separate connections
ADP Benefits is not ADP payroll and not ADP Retirement. Those stay separate connections.
Read only
PaperThread does not write enrolment or coverage back to ADP Benefits.
How PaperThread puts that
context to work.
Read context
Answer ADP Benefits enrolment questions from the rows that come back.
Prepare actions
Prepare a follow-up when missing or lapsed coverage is flagged.
Route work
Send the next step to the person who owns it.
Update supported items
PaperThread does not write enrolment or coverage back. A gap the read cannot close stays open with a person.
Hand off to a person
Assign a person when the ADP Benefits connection cannot finish the action.
Common questions, clear answers.
Answers for this connection, including what PaperThread can read and what still needs a person.
It answers ADP Benefits enrolment questions and flags missing or lapsed coverage. This connection is separate from ADP payroll and ADP Retirement.
Enrolment rows returned by ADP Benefits. Plan name, coverage tier and status are used when the row includes them. A partial return is not a complete member list.
No. PaperThread does not write enrolment or coverage back to ADP Benefits, and it does not enrol a worker from this connection.
No. ADP Benefits stays the benefits record. ADP payroll and ADP Retirement stay their own connections.
PaperThread keeps the case open and assigns a human step. Enrolment writes are not supported, so they are not marked done.
A workspace admin pastes an ADP Benefits API key and an optional company or employer ID. The key is stored in the credential vault. This connection uses an API key, not OAuth.
Related integrations
Browse all integrations →ADP
ADP payroll, which stays a separate connection from ADP Benefits.
ADP Retirement
ADP Retirement, which stays a separate connection from ADP Benefits.
Slack
The private DM where an ADP Benefits question or approval can be sent.
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Google Drive
Approved policy files that sit alongside ADP Benefits enrolment context.
Connect ADP Benefits to PaperThread.
Answer ADP Benefits enrolment questions, flag missing or lapsed coverage, and keep payroll and retirement on their own connections.