PaperThread

Workday HCM + PaperThread

Connect Workday HCM so PaperThread can answer people questions, flag bank gaps, and surface leave signals from the worker record.

Workday HCM logo
PaperThread

How it integrates with Workday HCM.

People records

Worker name, role and status from the Workday HCM read, used when a question needs the current employee.

Bank gaps

Account number, routing number and IBAN are read so missing bank details can be flagged. PaperThread does not write bank details back to Workday.

Leave signals

Time-off details from Workday HCM show leave that a case needs to see.

Read only

PaperThread reads Workday HCM people, bank presence and leave. It does not write employee fields back to Workday.

How PaperThread puts that
context to work.

Read context

Answer people questions from the Workday HCM worker record.

Prepare actions

Prepare a follow-up from a bank gap or a leave signal.

Route work

Send the next step to the person who owns it.

Update supported items

PaperThread does not write employee fields back to Workday HCM. Bank details are not written.

Hand off to a person

Assign a person when Workday HCM cannot finish the action.

Common questions, clear answers.

Answers for this connection, including what PaperThread can read and what still needs a person.

It answers people questions from the Workday HCM record, flags bank gaps, and surfaces leave signals, so the next step uses the current worker rather than a pasted export.

Connect Workday HCM to PaperThread.

Answer from the Workday HCM record, flag bank gaps, and surface leave, and keep anything the connection cannot finish with a person.