
Needs review
- Bank details missing
- No work email
- Chasers cannot be sent
Employees missing bank details who also have no work email to chase.

Needs review · Human step
No work email to chase
Bank gaps cannot be chased by email.
Human step assignedOpen the connected HRIS and find the employees missing a work email.
Add a valid work email for each person.
Run Sync in PaperThread Integrations.
PaperThread rechecks the bank gaps after the HRIS sync.
No unchasable bank gaps remain on this case after the update.
Add a work email, or chase manually via manager or HR, then sync the HRIS.

Needs review
PaperThread checks bank account number, sort code, and work email on the connected HRIS.
PaperThread cannot send chasers. Today shows a human step, and the Thread keeps the task until it is verified.
Employees missing bank details also have no work email, so the chase stays with a person.
Add a work email in the HRIS, or chase via manager or HR, then sync. Mark done so PaperThread can recheck.
Employees missing bank details who also have no work email to chase.
Employees missing bank details also have no work email, so PaperThread cannot send chasers.
Add a work email, or chase manually via manager, then sync the HRIS.
If emails are still missing, the case stays open.
No unchasable bank gaps remain on this case after the update.
This workflow reads the employee record and payroll cut-off fields from the connected HRIS.
Any connected HRIS
Employee record, work email, bank account number, sort code
Payroll cut-off
Payroll cut-off read, used with the bank-detail check
Everything you need to understand how PaperThread works, where it fits, and how it connects with the tools your People team already uses.
Add work emails before chasing bank details, or chase via manager or HR manually.
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