PaperThread

Bank details you can't chase

Employees missing bank details who also have no work email to chase.

Unchasable bank gap

Needs review · Human step

No work email to chase

Bank gaps cannot be chased by email.

Human step assigned
  • Bank details missingBank account number or sort code is missing.
  • No work emailPaperThread cannot send chasers.

How it works.

  1. 01

    Find the people

    Open the connected HRIS and find the employees missing a work email.

  2. 02

    Add a work email

    Add a valid work email for each person.

  3. 03

    Sync

    Run Sync in PaperThread Integrations.

  4. 04

    Recheck

    PaperThread rechecks the bank gaps after the HRIS sync.

  5. 05

    Clear

    No unchasable bank gaps remain on this case after the update.

Bank gaps cannot be chased by email.

Add a work email, or chase manually via manager or HR, then sync the HRIS.

Readiness state
Unchasable bank gap

Needs review

Needs review
  • Bank details missing
  • No work email
  • Chasers cannot be sent
Outstanding actions
  • Add a valid work email
    HR, Finance
    Needs review
  • Chase via manager or HR
    HR, Finance
    Needs review
  • Run Sync in Integrations
    HR, Finance
    Needs review

What PaperThread checks.

PaperThread checks bank account number, sort code, and work email on the connected HRIS.

What it checks

  • Bank account number
  • Sort code
  • Work email

Gaps it can surface

  • Missing bank details
  • No work email
  • Bank gaps cannot be chased by email

When the next step needs you.

PaperThread cannot send chasers. Today shows a human step, and the Thread keeps the task until it is verified.

PaperThread cannot send the chaser.

Employees missing bank details also have no work email, so the chase stays with a person.

A person adds the email or chases manually.

Add a work email in the HRIS, or chase via manager or HR, then sync. Mark done so PaperThread can recheck.

The Thread
  1. Gap found
  2. Human step assigned
  3. Mark done
  4. Gaps rechecked

PaperThread cannot send chasers.

Employees missing bank details who also have no work email to chase.

Employees missing bank details who also have no work email to chase.

Employees missing bank details also have no work email, so PaperThread cannot send chasers.

Add a work email, or chase manually via manager, then sync the HRIS.

If emails are still missing, the case stays open.

No unchasable bank gaps remain on this case after the update.

Next step
Add a work emailChase via manager or HR
Human step needed
Awaiting HR
  • Work email
    No work email on file
    Owner: HR, Finance · Needs review
  • Bank details
    Bank account number or sort code missing
    Owner: HR, Finance · Needs review
  • Work email on file
    Bank-detail chase can proceed

Works across your connected systems.

This workflow reads the employee record and payroll cut-off fields from the connected HRIS.

  • HRIS

    Any connected HRIS

    Employee record, work email, bank account number, sort code

  • Payroll

    Payroll cut-off

    Payroll cut-off read, used with the bank-detail check

Common questions, clear answers.

Everything you need to understand how PaperThread works, where it fits, and how it connects with the tools your People team already uses.

Employees missing bank details who also have no work email to chase.

Work email on file so bank-detail chase can proceed.

Add work emails before chasing bank details, or chase via manager or HR manually.

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